Privacy Policy

How We Handle Your Information

Effective date: October 21, 2026

PHW Homes Inc. (“PHW Homes”, “we”, “us”) builds custom homes, laneway houses and renovations in Metro Vancouver. This policy explains what personal information we collect through www.phw-homes.com, how we use it, and the choices you have.

We handle personal information in line with Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA) and British Columbia’s Personal Information Protection Act (PIPA).

Information we collect

Information you give us. When you fill in a form on our site, such as our contact or event sign-up forms, we collect what you enter. That usually means your name, email address, phone number, project details and your message. We also collect anything you send us by email.

Information collected automatically. When you visit the site, we and our service providers may collect your IP address, browser and device type, the pages you view, and information stored in cookies (see below).

How we use your information

  • To respond to your enquiries and discuss your project
  • To register you for events and send you event details
  • To provide quotes, design and construction services
  • To understand how visitors use the site and improve it
  • To measure our advertising
  • To protect the site from spam and abuse

We do not sell your personal information.

Cookies

Cookies are small files stored on your device. We use them to keep the site working, to understand our traffic, and to measure advertising. Some come from third parties such as Google, YouTube and LinkedIn. When you first visit, a cookie banner asks for your consent, and only necessary cookies are set until you choose. You can change your choices at any time through the cookie settings on the site, or block cookies in your browser.

Sharing your information

We share personal information only with service providers that help us run our business and this website, such as hosting, email, spam protection, analytics and advertising providers. We may also disclose information when the law requires it. Some of these providers store information outside Canada, including in the United States.

Keeping your information safe

We keep personal information only as long as we need it, or as long as the law requires, and we use reasonable safeguards to protect it.

Your choices

You can ask to see the personal information we hold about you, ask us to correct it, or withdraw your consent to its use. Contact us at the email below and we will respond within 30 days.

Changes to this policy

We may update this policy from time to time. The effective date at the top shows when it last changed.

Contact us

For questions about this policy or your personal information, email us at sales@phw-homes.com.